"I discovered a team that is passionate about their work and very professional. What is appreciated is that Lionel and Clara did not come with preconceived ideas. We first had long discussions, which allowed them to understand and translate our needs, despite sometimes very vague requests. In the end, this saved time, since the first draft was very close to the final result. We were able to give our opinions and modify certain elements to achieve the result we have today, which satisfies both our customers and our employees. It's a success.
We are very satisfied and are continuing the relationship. After working with Encoreunebellejournée on our overall communication (internal and external), we entrusted them with the task of rethinking the customer experience in our store, as well as the consistency of the overall atmosphere. This work has just begun and will be completed in 2025."
PHILIPPE AMANN
E.LECLERC ERSTEIN
CHAIRMAN